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Privacy Policy

What Information Do We Collect From You?

When you call (615) 616-0840 or fill out our contact form, we collect your name, phone number, email address, and property address. For roof inspections, we may also note your roof's age, material, and any visible damage. We never ask for sensitive data like Social Security numbers or payment details through this site.

How Do We Use Your Information?

We use your details to provide a free estimate, schedule a roof inspection, or respond to a storm damage claim. Every piece of information you share helps us serve you faster — whether you need residential roofing, commercial roofing, or an emergency tarp after a hail storm. We don't sell or rent your data to third parties.

Do We Share Your Data With Anyone?

We may share your information with our insurance claim specialists or material suppliers (like GAF or Owens Corning) only when necessary to complete your project. If required by law, we'll disclose information to authorities. Otherwise, your data stays with Nashville Roof Master.

How Long Do We Keep Your Information?

We keep your contact and project details for 3 years after your last interaction — enough time to honor warranties on roof replacement or metal roofing installations. After that, we securely delete or anonymize all records. You can request earlier removal by calling us.

What Are Your Privacy Rights?

You have the right to know what data we hold, request a copy, or ask us to delete it. Just call (615) 616-0840 or email us. We'll respond within 30 days. There's no charge for these requests, and we won't treat you differently for exercising your rights.

Do We Use Cookies?

We use minimal cookies for basic site analytics (Google Analytics) and to remember your location for faster service. No tracking for ads or social media. You can disable cookies in your browser settings — the site will still work, but we won't know you visited before.

How Do We Protect Your Data?

Our website uses SSL encryption (the padlock in your browser bar). Any form submissions are sent over a secure connection. Our office computers are password-protected and stored in a locked building in Nashville. We review our security practices every 6 months.

Children's Privacy

Our services are for homeowners aged 18 and older. We don't knowingly collect information from anyone under 13. If we discover we've accidentally received data from a child, we delete it immediately. Please contact us if you believe this has happened.

Changes to This Policy

We update this privacy policy as needed — at least once a year. The latest version is always on this page. If we make a significant change, we'll add a notice on our homepage for 30 days. Last updated: January 15, 2025.

How Can You Contact Us?

For questions about this policy or to exercise your privacy rights, call (615) 616-0840. You can also write to us at the address below. We're available Monday through Friday, 7 a.m. to 6 p.m., and Saturday until 2 p.m.

Ready to Get Started?

Call (615) 616-0840 or fill out the form for a free estimate.

Call (615) 616-0840