When you choose Nashville Roof Master as your Nashville roofing contractor, these terms govern every job we do. We've kept them clear and fair—no hidden fees, no surprises. You'll see exactly what we promise and what we expect from you, so we can work together without confusion. Our 20+ years serving Nashville homeowners have taught us that straightforward agreements build trust. Every estimate includes a detailed scope of work, and we never start a project without your written approval. If you have questions about any term below, call (615) 616-0840—we're happy to explain.
For residential roof repairs under $3,000, we ask for payment upon completion—no deposit required. For roof replacements and larger projects, a 25% deposit secures your materials and crew scheduling, with the balance due after final inspection and cleanup. We accept cash, check, and all major credit cards. Our invoices itemize every line—materials, labor, permits—so you know exactly what you're paying for. If you finance through our partner, terms are disclosed separately. Late payments over 30 days incur a 1.5% monthly fee, but we'll always call you first to work out a plan.
You can cancel any project within 3 business days of signing for a full refund of your deposit. After that, cancellations may incur a fee covering materials already ordered—typically 10-15% of the total. We'll provide a written breakdown.
Every roof installation we complete includes a 10-year workmanship warranty from Nashville Roof Master—covering leaks and installation defects. Manufacturer warranties on materials (typically 25-50 years for asphalt shingles, 30+ for metal) are passed directly to you. Our warranty is transferable once to the next homeowner, adding resale value. For roof repairs, we guarantee our work for 2 years. Storm damage claims often qualify for additional coverage under your insurance—we help document everything. Warranties are void if unlicensed contractors modify the roof later. Call (615) 616-0840 for a copy of our full warranty terms.
If a Nashville storm damages your roof, we'll perform a free inspection and provide a detailed estimate you can submit to your insurance company. We work directly with adjusters—over 300 claims in the last 5 years—to ensure you get fair coverage for replacement or repair. You're never obligated to use us after the inspection. If insurance approves the claim, we start within 7 days. We handle all permitting and code compliance. Our team has helped Nashville homeowners recover over $2.5 million in insurance payouts since 2018.
We may update these terms occasionally to reflect changes in laws or our business practices. The latest version always appears on this page, with the effective date noted at the bottom. If we make a material change, we'll notify you via email or a notice on our website. Continued work after updates means you accept the new terms. We've been a trusted Nashville roofing contractor since 2002, and we treat every customer like a neighbor—fair, honest, and upfront.
Call (615) 616-0840 or fill out the form for a free estimate.
Call (615) 616-0840